Overview

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The Student Information System (SIS) team is responsible for supporting the student information system and grade book applications used by all schools as well as some District departments.  The student information system and grade book applications provides for an enterprise-wide solution that allow users to store, manage and report student data.  The SIS team supports users in building student schedules, entering grades, assessment scores, attendance, demographic, health and other student related data as well as report creation and working with staff to fulfill District, State and Federal reporting needs.

The Software Services team’s primary responsibility is to develop software to support the needs of central departments and of schools. Examples of software developed and supported by this team include a textbook checkout system, a Commercial Driver’s License (CDL) tracking system, the CSC work order system, and the Volunteer Resource Bank. The Software Services team also provides technical support for many of the reporting requirements mandated by state and federal agencies (e.g., October count, CSAP testing, and school accountability reports). Additional projects include lending support to the Student Achievement and Data Analysis department and managing the district’s website.

Communications Services is responsible for providing phone and computer network services to all district facilities. Manager - Victor Rosengren

Electronic Repair is responsible for repair of computer and audio-visual equipment for all PSD departments and sites. It also installs and maintains CATV, intercom systems and audio-visual systems (interactive whiteboards, projectors, etc.). Manager - Victor Rosengren

Technical Services is responsible for providing leadership and support for district-level information technology assets and service offerings. This involves managing more than 250 servers, 30 databases, anti-virus defense, data backup and recovery systems, operating system security, Internet filtering, and the district’s e-mail system. Additionally, the PSD Technology Help Desk is an integral part of Technical Services, providing assistance to hundreds of users each day. Technical Services constantly performs preventive maintenance and upgrades to keep district systems accessible and performance at peak levels.

School Technology Support provides on-site and remote support for more than 19,000 computers at all schools.  This includes support for all hardware and software, peripherals, and school file servers.  The School Technology Support team collaborates with on-site personnel to meet the day-to-day technology needs of each school and help plan for future technology needs as well. Manager - Mike Nichols

The Records Center manages all business-vital and historical records for Poudre School District.  The divisions of the Records Center are electronic document management, special education student records, student academic records, and records holding.  The retention periods for these record types range from temporary to permanent and some records date back to the late 1800's.  Manager - Brenda Yocom

PSD Helpdesk is the District Level Support Team for all that is Technology.  We are the point of contact for students and staff for computer, network and internet resources or troubleshooting.  Our expertise includes step by step technical support for multiple school sites at all levels.  Technology ranges from district standard software, servers, hardware, cell phones and land lines to passwords.  Contact to the PSD Helpdesk can be made via phone, email, walk-in and work queue environments.